About this role
Customer Experience Coordinator at Mitchell Shire Council. Location: Broadford or Melbourne. Role: leading team, coaching staff, analyzing data Requirements: Lead and coach a customer experience team, develop and deliver CX programs, use customer data and research to drive improvements, manage complaints and records, and work with CRM and knowledge management systems. Category: Customer Service Seniority: Mid Level Certifications: working with children check Commitment: Full Time Workplace: Onsite Languages: English