About this role
IT‑päällikkö / AMS-tiimin vetäjä at Sok. Location: Helsinki or Finland. Role: leading team, ensuring service, prioritizing tickets Requirements: Experience in IT service production/AMS, team leadership or willingness to grow into a manager role, SLA and escalation management, ticket prioritization, supplier management, process and automation development, and data-driven reporting. Category: Information Technology Seniority: Mid Level Tools: AMS Commitment: Full Time Workplace: Onsite Languages: Finnish