About this role
Operations Engineer at The Telegraph. Location: London, England, United Kingdom. Role: managing tickets, triaging issues, monitoring systems Requirements: Proven IT support (Level 1/2) experience; familiarity with Google Workspace or Office 365, Okta, identity protocols (SAML, OIDC); troubleshooting, ITIL/Agile awareness, on-call rotation and 2nd/3rd line support for corporate applications. Category: Information Technology Seniority: Mid Level Tools: Google Workspace, Microsoft Office 365, Okta, SAML, OIDC, ITIL, Agile, Google Cloud, Google Apps Script, JavaScript, Python, Windows Server Certifications: itil foundation, agile, google cloud, google workspace, okta Commitment: Full Time Workplace: Hybrid Languages: English