Senior Service Solutions Specialist | 12 Month Fixed Term Contract, Part-time - 2 days per week @ Rest

Senior Service Solutions Specialist | 12 Month Fixed Term Contract, Part-time - 2 days per week at Rest. Location: Sydney, New South Wales, Australia. Role: leading implementation, monitoring performance, facilitating training Requirements: Experience in contact centre operations, superannuation administration, training development and delivery; proficiency with Confluence and JIRA; RG146 and Certificate IV Training & Assessment preferred; strong stakeholder collaboration and communication. Category: Customer Service Seniority: Senior Level Tools: Confluence, JIRA, Agile, Waterfall, CNX, MUFG Certifications: rg146, certificate iv training and assessment Commitment: Contract, Part Time Workplace: Hybrid Languages: English