About this role
Technical Support Engineer at OneAdvanced. Location: Heathrow, England, United Kingdom. Role: providing support, troubleshooting issues, logging incidents Requirements: Experience troubleshooting networking, desktop, mobile and IT infrastructure; knowledge of ITSM practices; experience meeting SLAs; strong communication, prioritisation, and customer-facing skills. Category: Customer Service Seniority: Mid Level Tools: OneAdvanced AI, SkillsHub Commitment: Full Time Workplace: Onsite Languages: English