About this role
Servicedesk Engineer at Wortell. Location: Gent, Vlaams Gewest, Belgium. Role: Intake tickets, Registration handling, First-time fixes Requirements: Initial IT support experience; structured ticket handling; clear, customer-focused communication; calm under pressure with multiple requests; ownership of follow-up; strong listening; Dutch and English; ITIL knowledge a plus; Microsoft 365 with interest in Cloud and AI. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Cloud, AI Commitment: Full Time Workplace: Onsite Languages: Dutch, English