About this role
Lead, Production Support at Endpointclinical. Location: Bengaluru, Karnataka, India. Role: Supervise team, Coordinate with internal study teams, Manage escalations Requirements: Lead a Production Support team; manage day-to-day operations, mentor staff, coordinate with internal study teams and sponsors, ensure SLAs and escalation handling. Category: Project and Program Management Seniority: Senior Level Tools: SQL, Microsoft Excel, Microsoft Word, PowerPoint, Outlook Commitment: Full Time Workplace: Hybrid Languages: English