About this role
Dy Manager Customer Support at Aeris Communications. Location: Noida, Uttar Pradesh, India. Role: manage incidents, coordinate governance, drive efficiency Requirements: 12-15+ years in delivery/operations/customer management; ICT/telecom solutions; cloud and managed service delivery; strong SLAs/KPIs and customer interactions. Category: Project and Program Management Seniority: Senior Level Tools: ITIL, Cloud, IoT, Managed Services Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English