About this role
CRM Manager at Science and Technology Corporation (STC). Location: Silver Spring, Maryland, United States. Role: Collaborate with stakeholders, Analyze data and trends, Work with program offices to identify strategies Requirements: 5–10+ years CRM management experience; 2+ years Salesforce experience; strong analytical skills; excellent communication; able to work cross-functionally; familiarity with AI-enabled CRM and knowledge management. Category: Information Technology Seniority: Mid Level Tools: Salesforce, Knowledge management system, AI tools Commitment: Full Time Workplace: Hybrid Languages: English