About this role
Service Manager Key2financiën at Centric. Location: Gouda, Zuid-Holland, Netherlands. Role: Coordinate delivery, Manage KPIs, Advise bids Requirements: Experience as Service Manager or similar; knowledge of SLA/KPI IT service delivery; Dutch and English fluency; customer focus; strong communication; able to manage expectations and coordinate complex services. Category: Project and Program Management Seniority: Mid Level Tools: ITIL, SLA management Commitment: Contract Workplace: Onsite Languages: Dutch, English