About this role
Mid-Market Customer Success Manager at BrightHire. Location: United States or New York City. Role: Own portfolio, Drive renewals, Collaborate cross-functionally Requirements: 3+ years in Customer Success or related role; experience with B2B SaaS; ownership of onboarding, adoption, and renewals; strong communication and data fluency; interest in AI and automation. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English