About this role
Incident Manager at CBTS India. Location: Chennai, Tamil Nadu, India. Role: Monitor incidents, Coordinate bridge calls, Provide updates to stakeholders Requirements: ITIL incident management, major incident handling, cross-functional coordination, strong communication; 2–5 years experience Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Remedy, JIRA Service Management Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English