About this role
Senior Product Manager, CX Customer Platforms at Crunchyroll, LLC. Location: San Francisco, California, United States. Role: Oversee roadmap, Develop strategies, Write user stories Requirements: 8+ years product management in Customer Experience or CX tech; experience with CX tools, API integrations; BS or equivalent; cross-functional leadership. Category: Product Management Seniority: Senior Level Tools: CCaaS, Chatbots, CMS, WFM, Salesforce Service Cloud, Salesforce OMS, Sierra AI Commitment: Full Time Workplace: Hybrid Languages: English