About this role
Assistant Customer Service Manager (Program Coordinator III) at City of Pasadena. Location: Pasadena, California, United States. Role: managing programs, overseeing metering, coordinating projects Requirements: Bachelor's degree or equivalent experience, 4+ years progressive administrative/project planning experience, experience managing customer service and utility billing programs, familiarity with CIS/AMI/EAM initiatives, budget preparation, audits, and strong communication and analytical skills. Must have or obtain Class C CA driver's license. Category: Customer Service Seniority: Mid Level Tools: Customer Information System (CIS), Advanced Metering Infrastructure (AMI), Enterprise Asset Management (EAM), C2M, Tyler Cashiering Commitment: Full Time Workplace: Onsite Languages: English