About this role
Senior Customer Success Manager at Canopy Works. Location: Philadelphia, Pennsylvania, United States. Role: Lead portfolio, Develop plans, Drive retention Requirements: 8+ years in Customer Success with enterprise accounts; lifecycle, renewals, expansion experience; healthcare or SaaS background; strong communication; CRM tools. Category: Customer Service Seniority: Senior Level Tools: CRM (Salesforce, HubSpot) Commitment: Full Time Workplace: Hybrid Languages: English