About this role
Incident Manager at Assetmark. Location: Charlotte, North Carolina, United States. Role: own issues, lead triage, perform RCA Requirements: 5+ years in incident management, SRE, production operations, or similar; proven ability to lead under pressure; broad technical breadth; hands-on troubleshooting; strong communication; ownership and problem-solving mindset. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Jira Service Management, PagerDuty, AWS, Azure, GCP Commitment: Full Time Workplace: Hybrid Languages: English