About this role
Senior Service Manager at Ptc. Location: Tokyo, Tokyo, Japan. Role: Execute deliverables, Establish governance, Serve escalations Requirements: 5 years in customer service or account management; SaaS/cloud experience; Bachelor’s in computer science or related field; strong client management and relationship building; English and Japanese language skills. Category: Project and Program Management Seniority: Senior Level Tools: ITIL, PMP Commitment: Full Time Workplace: Onsite Languages: Japanese, English