About this role
Technical Account Manager at HostPapa. Location: Mexico. Role: managing services, overseeing incidents, advising customers Requirements: 8+ years in technical customer-facing roles; fluent English; experience with service providers/resellers; stakeholder management; ITIL Foundation (v4 preferred); PMP/Agile/Six Sigma are assets; willing to be on-call. Category: Customer Service Seniority: Senior Level Tools: CloudBlue, Website Builder Certifications: itil foundation, pmp, agile, six sigma Commitment: Full Time Workplace: Remote Languages: English