About this role
Service Delivery Manager at Circles. Location: Jakarta, /, Indonesia. Role: leading delivery, managing onboarding, coordinating incidents Requirements: Bachelor's degree in engineering, IT, telecommunications; 10 years experience; 3-4 years in customer-facing service delivery in SaaS or telecom BSS/OSS; strong customer-facing and project management; ITIL familiarity; cross-functional collaboration. Category: Project and Program Management Seniority: Senior Level Tools: ITIL Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English