About this role
Service Manager at Singapore Telecommunications Ltd. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: building relationships, managing incidents, monitoring performance Requirements: Diploma or bachelor's in CS/IT/Engineering/Telecommunications, 3+ years telecom service delivery experience, knowledge of WAN technologies (MPLS, SD-WAN), OSPF/BGP, SLA management, strong stakeholder and incident management skills. Category: Project and Program Management Seniority: Mid Level Tools: MPLS, VPN, Metro Ethernet, SD-WAN, Leased Line, OSPF, BGP Certifications: itil v3, itil 4 foundation, ccna, lean six sigma Commitment: Full Time Workplace: Onsite Languages: English