About this role
Customer Support Manager - Enterprise Software at SymphonyAI. Location: Dublin, Leinster, Ireland. Role: lead team, manage backlog, drive AI adoption Requirements: Experience leading enterprise software support teams; ITIL; Jira Service Management; AI-enabled tools; CX metrics; global collaboration. Category: Customer Service Seniority: Senior Level Tools: Jira Service Management, AI tools Commitment: Full Time Workplace: Hybrid Languages: English