About this role
Mid Market Customer Success Manager at Playground. Location: Denver or New York City. Role: Building relationships, Reducing churn, Building processes Requirements: 2+ years in customer success or account management in SaaS; manage book of business; renewals; CRM proficiency; proactive, data-driven mindset. Category: Customer Service Seniority: Mid Level Tools: CRM software, customer success tools Commitment: Full Time Workplace: Onsite Languages: English