About this role
Customer Success Manager, LATAM at CrewAI. Location: Brasília or Brazil. Role: owning lifecycle, driving adoption, managing accounts Requirements: 4+ years customer-facing experience in Customer Success/Account Management at a SaaS company; fluent Portuguese and English; proven enterprise account ownership across onboarding, adoption, retention, and expansion; facilitation, executive communication, and technical fluency. Category: Customer Service Seniority: Mid Level Tools: Large language models (LLMs), CRM and CS tooling Commitment: Full Time Workplace: Remote Languages: Portuguese, English