About this role
Client Escalations Manager/Specialist at PHIL. Location: San Francisco, California, United States. Role: escalate issues, coordinate cross-functional, drive improvements Requirements: 4–7+ years in client support/escalation, preferably in healthcare/health-tech; bachelor's degree; strong problem-solving and cross-functional collaboration; data-driven with SLA focus. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English