About this role
Program Manager (136340) at TDCX. Location: Singapore or Malaysia or Thailand or Philippines or Hong Kong or China or Japan or India or Romania or Spain or Colombia. Role: managing metrics, driving performance, managing recruitment Requirements: Degree required, 3+ years contact centre/program experience, strong knowledge of SLA, NPS and quality programs, people management, facilitation skills, and excellent English communication. Category: Project and Program Management Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English