About this role
Membership Programme and Operations Manager at Cathay Pacific. Location: Shenzhen or Hong Kong. Role: defining roadmap, managing operations, optimizing processes Requirements: University degree in business/marketing/customer strategy; 10+ years in loyalty/programme, CRM or lifecycle management; strong analytical, stakeholder and programme delivery skills; fluent English (Chinese preferred). Category: Project and Program Management Seniority: Senior Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English, Chinese