About this role
Gerente de Servicio de Entregas at ABC Industries. Location: North America. Role: managing services, ensuring sla, escalating incidents Requirements: 3+ years service management experience in a software development company; accountable for client retention/growth, SLA compliance, incident escalation, stakeholder relations, service improvement planning and operational documentation. Category: Project and Program Management Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: Spanish