About this role
Service Delivery Manager at Neighborlybrands. Location: Brackley, England, United Kingdom. Role: managing accounts, leading team, overseeing calls Requirements: Manage key and national accounts, lead Key Account Administration team, run call centre operations, meet KPIs, handle escalations, produce performance reports; 3+ years managing a customer support/service delivery team and experience with job management systems required. Category: Project and Program Management Seniority: Mid Level Tools: SimPRO, Joblogic, Microsoft Office, CRM Commitment: Full Time Workplace: Onsite Languages: English