About this role
Scaled Customer Success Manager - FAN at Flock Safety. Location: Atlanta or Austin or Boston or Chicago or Denver or Los Angeles or New York City or San Francisco or United States. Role: developing resources, automating workflows, supporting onboarding Requirements: Experience in SaaS customer success/onboarding/support, strong written/verbal communication, ability to manage high-volume interactions, create documentation, design scalable workflows, and leverage AI-powered tools for automation and efficiency. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English