About this role
Customer Service Project Manager at takealot.com. Location: Cape Town, Western Cape, South Africa. Role: leading transformation, managing programs, driving adoption Requirements: 5+ years project/program management experience delivering AI, automation, or operational transformation in high-volume environments; bachelor's degree (NQF 7) required; project management, change management, and Lean Six Sigma certifications advantageous. Category: Project and Program Management Seniority: Senior Level Tools: AI, RPA, APIs, CRM, chatbots, agent assist, Slack, MyAcademy, Udacity, Coursera Certifications: pmp, prince2, agilepm, lean six sigma green belt, prosci Commitment: Full Time Workplace: Hybrid Languages: English