About this role
IT Service Desk Technician at Evergreenix. Location: Herndon, Virginia, United States. Role: troubleshooting issues, providing support, documenting procedures Requirements: 2+ years related experience troubleshooting desktop, laptop, and network issues; provides IT support, documents procedures, follows SOPs, and communicates case status to users and management. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English