About this role
Director of Support Services (Bothell,WA) at ISOutsource. Location: Bothell, Washington, United States. Role: leading teams, managing performance, driving modernization Requirements: 10+ years in IT support/service operations with 5+ years director-level experience; strong ITIL/ITSM knowledge; experience managing SLA-driven, client-facing operations, budgets, staffing, and operational transformation. Category: Information Technology Seniority: Senior Level Tools: ITSM, ITIL Commitment: Full Time Workplace: Onsite Languages: English