About this role
Customer Success Manager at IDC. Location: Prague, Prague, Czech Republic. Role: managing accounts, leading onboarding, driving renewals Requirements: 3+ years in customer success or account management (preferably IT); Bachelor's preferred; business fluency in German and English; Salesforce and Microsoft 365 experience; Gainsight/ChurnZero preferred; strong communication and analytical skills. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Microsoft 365, Gainsight, ChurnZero Commitment: Full Time Workplace: Onsite Languages: German, English