About this role
Customer Success Associate at Trovy. Location: Salt Lake City, Utah, United States. Role: serving customers, guiding onboarding, maintaining records Requirements: Provide relationship-first support for HELOC customers through onboarding and account management; respond via phone/email/chat; guide document collection and identity verification; maintain records; strong communication and process orientation required. Category: Customer Service Seniority: Entry Level Tools: Zendesk Commitment: Full Time Workplace: Onsite Languages: English