About this role
Senior Manager, End User at Veracyte. Location: South San Francisco, California, United States. Role: Lead team, Define strategy, Improve ITSM Requirements: 8+ years in End User Services, 3+ in leadership; supports 1,000+ users; multi-site, 24x7 support; ITIL/ITSM; automation/AI-driven improvements. Category: Information Technology Seniority: Senior Level Tools: Active Directory, Azure Active Directory (Entra ID), Microsoft 365, Intune, Autopilot, FreshService Certifications: itil v4 () Commitment: Full Time Workplace: Hybrid Languages: English