About this role
CX Project & Incident Manager at Holafly. Location: Lisbon or Medellín or Bangkok. Role: Lead projects, Coordinate teams, Manage incidents Requirements: Proven project leadership, scaling service models, crisis management, executive communication, autonomous cross-functional work, Lean/Agile approach. Category: Project and Program Management Seniority: Senior Level Tools: Project management, Lean, Agile, BPO management, Incident management Commitment: Full Time Workplace: Remote Languages: English