About this role
Customer Success Manager at Canarytechnologies. Location: Germany or New York City or San Francisco or Dallas. Role: managing accounts, driving adoption, improving retention Requirements: 3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable. Category: Customer Service Seniority: Mid Level Tools: Gainsight, Salesforce, Claude Commitment: Full Time Workplace: Remote Languages: German, English