About this role
Commercial and Customer Support Manager at EMD-Merck US. Location: Burlington, Massachusetts, United States. Role: managing onboarding, coordinating logistics, managing contracts Requirements: Bachelor's degree and 1+ year in life sciences/pharma/research; experience in customer engagement, contract management, logistics, training, documentation, and project support; strong communication and organizational skills; Microsoft and Smartsheet experience. Category: Customer Service Seniority: Entry Level Tools: SFDC, Smartsheet, Microsoft PowerPoint, Microsoft Applications Commitment: Full Time Workplace: Onsite Languages: English