About this role
Operations Manager, CS at Eneba. Location: Lithuania. Role: Coaching team, Monitor performance metrics, Coordinate with cross-functional teams Requirements: 3–6 years in high-growth operations; 2+ years leading large multi-team structures (30+ people); proven metrics impact (FRT, FCR, CSAT); data-driven; experience in digital marketplaces, e-commerce, or gaming preferred; proficient with Kustomer, Zendesk, Looker; strong English communication. Category: Business Operations Seniority: Senior Level Tools: Kustomer, Zendesk, Looker Commitment: Full Time Workplace: Remote Languages: English