About this role
Service Manager at Gtt. Location: Paris, Île-de-France, France. Role: managing service, monitoring performance, resolving issues Requirements: Proven service management/customer service delivery experience in telecom, technology or professional services; strong SLA knowledge; excellent customer-facing communication; cross-functional coordination; ITIL qualification preferred; ability to travel. Category: Project and Program Management Seniority: Mid Level Tools: GTT Envision, SASE, SD-WAN, ITIL Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English