About this role
Manager, Customer Success at Biller Genie. Location: Orlando, Florida, United States. Role: lead team, drive retention, expand accounts Requirements: 4+ years in customer success or account management with 1-2 years in people management; SaaS retention/expansion track record; strong analytics; excellent communication; CS platforms experience. Category: Customer Service Seniority: Mid Level Tools: Gainsight, ChurnZero, Totango, CRM tools Commitment: Full Time Workplace: Onsite Languages: English