About this role
Senior Customer Success Manager at Firmus Technologies. Location: San Francisco or California City. Role: owning lifecycle, coordinating delivery, monitoring performance Requirements: Proven B2B SaaS or infrastructure customer-facing experience with commercial accountability; strong stakeholder management, communication, presentation, analytical and project-management skills; technical literacy in cloud, APIs, data and AI/ML. Category: Customer Service Seniority: Senior Level Tools: Firmus AI Cloud, APIs, AI/ML Commitment: Full Time Workplace: Hybrid Languages: English