About this role
Global Account Management Specialist at TechSoup. Location: Manila or United States. Role: verifying status, responding inquiries, troubleshooting products Requirements: Customer-facing account administration and support via email/chat; verifying nonprofit eligibility; 1+ year customer service experience desirable; intermediate Microsoft Office and CRM skills; strong English writing and communication; punctuality and attendance. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM Commitment: Full Time, Temporary Workplace: Onsite Languages: English