About this role
Diary/Helpdesk Specialist at Linchpin Solutions Inc. Location: Quantico, Virginia, United States. Role: managing records, answering calls, generating reports Requirements: Manage official personnel education records, enter diplomas/certificates, generate reports, provide tier I/II helpdesk support for e-learning and courseware; Associate's degree and DoD IAT Level II (e.g., CompTIA Security+ CE) and HDI CSR required/preferred; 1-2 years helpdesk experience preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, enterprise manpower web services Certifications: dod 8140/8570.01-m iat level ii, comptia security+ ce, hdi customer service representative Commitment: Full Time Workplace: Onsite Languages: English