About this role
Member Relations Manager at Quite Remarkable. Location: Beverly Hills, California, United States. Role: designing journey, leading team, implementing CRM Requirements: 5+ years in hospitality, luxury service, or customer experience; experience building and leading service teams; expertise in high-touch service models, CRM implementation, and use of generative AI/machine learning for segmentation. Category: Customer Service Seniority: Senior Level Tools: CRM, Generative AI, Machine Learning Commitment: Full Time Workplace: Onsite Languages: English