About this role
Customer Success Associate at Smartling. Location: United States. Role: own portfolio, monitor signals, renewals management Requirements: 1–2 years in a customer-facing role in a B2B SaaS environment; experience with CRM systems (Salesforce preferred); comfortable with automation and data-driven health signals; strong written communication; able to manage a large book of business remotely. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Gainsight, Totango, ChurnZero Commitment: Full Time Workplace: Remote Languages: English, Telugu