About this role
Customer Success Manager at NetBrain. Location: Hyderabad, Telangana, India. Role: managing accounts, driving adoption, conducting reviews Requirements: 4+ years in networking or post-sales roles (minimum 4 yrs), 2+ years customer-facing; networking fundamentals (BGP, OSPF, VLANs), troubleshooting, monitoring tools (Wireshark, SNMP); customer success planning, QBRs, onboarding, and stakeholder communication. Category: Customer Service Seniority: Mid Level Tools: Gainsight, Wireshark, SNMP, BGP, OSPF, VLANs Commitment: Full Time Workplace: Hybrid Languages: English