About this role
Major Incident Manager at Softtek. Location: Madrid, Community of Madrid, Spain. Role: managing incidents, coordinating releases, engaging stakeholders Requirements: 5+ years management experience; demonstrated major IT incident management; strong documentation, written/verbal communication, stakeholder engagement, data analysis, and technical background in infrastructure or platform operations; ServiceNow, PagerDuty, Dynatrace, Splunk experience. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, PagerDuty, Dynatrace, Splunk Commitment: Full Time Workplace: Onsite Languages: English, Spanish