About this role
Service Desk Analyst- Contractor at Lemongrass Consulting. Location: India. Role: managing incidents, assigning tickets, preparing reports Requirements: Prior service desk experience, familiarity with Microsoft Office and service tools, ticket management, strong communication and prioritization skills, and willingness to learn SAP/AWS and Lemongrass tools. Category: Information Technology Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, ServiceNow, Kimble, PagerDuty, SAP, AWS Commitment: Part Time, Contract Workplace: Hybrid Languages: English