About this role
Senior Customer Success Manager at MoEngage. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: managing accounts, monitoring usage, resolving issues Requirements: 5+ years supporting enterprise customers with marketing technology/SaaS; strong project management, stakeholder communication, customer retention, and technical/product understanding. Category: Customer Service Seniority: Senior Level Tools: MoEngage Analytics, MoEngage Personalize, MoEngage Inform, MoEngage AI Suite Commitment: Full Time Workplace: Onsite Languages: English